Get In Touch
We’re here to help.
Real people, fast replies, no canned answers. Drop us a line with the form below or email us directly.
Send us a message
Order questions, product help, lab-report requests — anything. Include your order number if it’s order-specific.
Before you write in.
A handful of the questions we get most often. If yours isn’t here, the form on this page reaches us directly.
How do I place an order?
Browse our product selection, add items to your cart, and proceed to checkout. If you need help, contact us at [email protected] and we’ll walk you through it.
Who can order from CBD Oil Canada?
All customers 19 years of age or older with a valid Canadian shipping address are eligible to order. We ship exclusively within Canada.
What is your delivery guarantee?
We offer a 100% delivery guarantee. If your package is deemed lost or stolen by Canada Post after their investigation, we will send you a replacement order at no charge.
What payment methods do you accept?
We accept all major credit cards. Our checkout process is fully encrypted and PCI-compliant to protect your financial information.
Where are your products sourced?
With few exceptions, all of our products are Canadian-grown and Canadian-produced. We partner with reputable licensed producers across Canada to ensure quality, purity, and consistency.